Opening hours in hard times
Streamline your opening hours. Keep costs down by opening only during peak hours. We've seen some restaurants reduce their hours to 4:30 to 8 p.m. Wednesday through Sunday.
Or open only for lunch and dinner on work days. This has saved many restaurants from going out of business.
Make your restaurant a safe place for your guests
The first step in the fight against coronavirus is to make your restaurant as clean as possible. The EPA has compiled a list of disinfectants that effectively kill SARS-CoV-2. (Note that regular soap is quite effective. The virus is encased in an oily membrane, so it is broken down by water and soap.) Some infromation can also be found here: Corona info.
Pay special attention to all surfaces that customers touch, such as light switches and doors, as well as any systems where air circulates. Provide antibacterial gloves for your team, especially when handling cash.
Pay special attention to all surfaces that customers touch, such as light switches and doors, as well as any systems where air circulates. Provide antibacterial gloves for your team, especially when handling cash.
Thorough, public disinfection is a given if you want to stay open during social distancing. But how should you respond when a guest starts coughing?
Some restaurants are taking extreme measures to protect their employees and guests. In Los Angeles, Sichuan Impression restaurant takes the temperature of its guests at the door and refuses entry to anyone who refuses or shows symptoms.
Restaurants are successful first and foremost because of their employees. Your team is an integral part of your success: from the chef and kitchen staff to the hostesses and waiters, your employees make your business. Don't be afraid to address the very real and human side of the COVID-19 crisis when talking to your staff, vendors, customers and the general public.
If that doesn't sit well with you, make sure your staff is trained on how to respond when a guest shows symptoms.
- Equip your staff with personal protective equipment (PPE) such as gloves and masks.
- Show up on site immediately with wipes or napkins- Offer sanitizer or another disinfectant to the guest.
- Be prepared to have guests interact with medical facilities.
- Thoroughly disinfect all tables, utensils, glasses, and surfaces with which the guest in question has come in contact.
- Plan ahead in case you need to expedite a guest's exit from your restaurant
Some restaurants are taking extreme measures to protect their employees and guests. In Los Angeles, Sichuan Impression restaurant takes the temperature of its guests at the door and refuses entry to anyone who refuses or shows symptoms.
Restaurants are successful first and foremost because of their employees. Your team is an integral part of your success: from the chef and kitchen staff to the hostesses and waiters, your employees make your business. Don't be afraid to address the very real and human side of the COVID-19 crisis when talking to your staff, vendors, customers and the general public.
If that doesn't sit well with you, make sure your staff is trained on how to respond when a guest shows symptoms.
- Equip your staff with personal protective equipment (PPE) such as gloves and masks.
- Show up on site immediately with wipes or napkins- Offer sanitizer or another disinfectant to the guest.
- Be prepared to have guests interact with medical facilities.
- Thoroughly disinfect all tables, utensils, glasses, and surfaces with which the guest in question has come in contact.
- Plan ahead in case you need to expedite a guest's exit from your restaurant
Look also at other restaurants what opening hours are available. e.g. here Opening hours London. So you have a little more information about your competition.
Good luck!
Good luck!