Ruby Tuesday - Crossville

Excellent service, great food. Will definitely be going back.

Update: since my original post, we have gone back dozens of times. The waiter we had is no longer there. We now receive exceptional service. We usually have Summer, as our waitress, (she is the epitome of an excellent waitress) and she pretty much has our orders memorized (however we threw her a curveball the other night and ordered something different). From the manager to the other wait staff, they now have a staff that functions very well. The chef prepares our steaks perfectly each time, which isn't as easy it sounds, and we truly appreciate this (even for the EXTRA garlic butter my son always orders). So good job Ruby Tuesdays!! You will continue to see more of us. Only a small handful (within 2 years) of times has the food not been seasoned well (meaning more salt was needed). We eat here quite often and we have our set foods we like to order. Love their salad bar. It has many choices, and is consistent with their choices. The only thing that makes or breaks this place is their service. More times than not, our wait staff has been exceptional. Last night was Mother's Day, so I understand it was busy, but waiting 22 min b4 we got our first drinks? And then having to either get up and find a waitress to have them get our waiter, so we can get a refill (2x) during the almost 2 hours we were there, was a bit much. Our waiter walked past us MULTIPLE times but refused to even look our way on the off chance we needed something. I was a waitress a long time ago and I am familiar with this behavior, and on super busy event days it can get annoying, but if you don't want to make it worse, just make sure your clients are at least hydrated. It was hot outside and very warm by the windows (yes, I know it's hotter by windows), but 78 was too warm. Thankfully, a kind waitress changed it to at least 71. Overall, we were ignored for our visit, which is so far out of character for this establishment, so I will mark this as a one-off. Their TBone, Ribeyes with garlic butter, their steak Tacodilla, deconstructed kabobs are very yummy!! There aren't many sit down type restaurants in Crossville that are open past 9 pm (they close 10 Sun-Thurs 11 pm Fri-Sat). Overall, we enjoy this place!!

Makayla is my favorite bartender! She always gets me my drinks and food perfectly and amazing timing! I love coming here! Ruby relaxers are my favorites!

Makayla is is the most fantastic bartender!! I absolutely love coming here just for her amazing attitude and outstanding service! Great amazing worker

Makayla was an awesome bartender. Drinks were cold. She was on top of things, made sure we were well taken care of and having a good time.